A: We have been deeply engaged in the used machinery foreign trade industry for over 20 years, serving customers in more than 50 countries. Our core export regions include Southeast Asia, the Middle East, Africa, South America, and some European countries. We are familiar with the import policies and compliance requirements of different regions.

A: Customers are welcome to conduct on-site inspections at our locations in Hefei (Anhui Province) or Shanghai, China. We can assist in arranging visa invitation letters and transfer services—simply make an appointment 3 working days in advance.

1. A: We support customized modifications, including replacement of working devices (e.g., converting excavator buckets to hydraulic breakers), operation efficiency upgrades, and control system adaptation. Specific requirement parameters must be provided in advance; the modification cycle is 15-20 days, and the cost will be quoted separately based on modification difficulty. A test report will be provided after modification completion.

A: We support split transportation of large equipment (e.g., excavators can be disassembled into main body, bucket, and crawler) to reduce sea freight costs.

A: We regularly support T/T (Telegraphic Transfer), L/C (Letter of Credit), and Escrow (third-party custody). For first-time cooperative customers, a 30% deposit plus 70% full payment before shipment is required.

A: The process is as follows: ① Confirm model and quotation → ② Pay a 30% deposit to reserve the equipment → ③ Inspection and verification → ④ Pay the balance → ⑤ Complete export formalities → ⑥ Arrange logistics. The entire process takes approximately 30-45 days (excluding sea freight time), depending on equipment commissioning requirements and destination customs clearance efficiency.

A: We support remote real-time video inspections via platforms like WeChat and Zoom. Engineers will display the equipment's appearance, operating status, key component details, and conduct live operation demonstrations as requested, while answering questions synchronously. A package of high-definition real-shot photos (including close-up details) will be provided within 24 hours after the inspection.

A: All equipment undergoes 16 professional inspection procedures, covering key indicators such as mechanical performance, hydraulic systems, electrical components, and safety devices. Inspection reports are issued by engineers with over 10 years of experience. We adhere to ISO standards and industry norms to ensure equipment performance meets more than 70% of the original factory standards, and provide inspection videos and high-definition detailed photos for customer verification.